Parking

Free parking

Parking on site

Private parking

Parking garage

Electric vehicle charging station

Accessible parking

Pets allowed

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Soundproof rooms

Heating

Non-smoking throughout

WiFi available in all areas

Meeting/banquet facilities

Laundry

Luggage storage

Concierge service

Shuttle service (free)

Daily housekeeping

Strollers

Shuttle service

Sauna

Skiing

Games room

Solarium

Spa and wellness centre

Massage

Billiards

Darts

Hot tub/Jacuzzi

Hammam

Indoor pool

Indoor pool (seasonal)

Beauty Services

Facial treatments

Body treatments

Body scrub

Body wrap

Spa facilities

Steam room

Spa lounge/relaxation area

Fitness

Fitness/spa locker rooms

Internet services

WiFi

Free WiFi

Ski storage

Ski pass vendor

Board games/puzzles

Infinity pool

Heated pool

Sun loungers or beach chairs

Sun umbrellas

Swimming pool

Wine/champagne

Security alarm

Smoke alarms

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Physical distancing rules followed

964556_0.jpg

964556_1.jpg

964556_2.jpg

964556_3.jpg

964556_4.jpg

964556_5.jpg

964556_6.jpg

964556_7.jpg

964556_8.jpg

964556_9.jpg

964556_10.jpg

964556_11.jpg

964556_12.jpg

964556_13.jpg

964556_14.jpg

964556_15.jpg

964556_16.jpg

964556_17.jpg

964556_18.jpg

964556_19.jpg

964556_20.jpg

964556_21.jpg

964556_22.jpg

964556_23.jpg

964556_24.jpg

964556_25.jpg

964556_26.jpg

964556_27.jpg

964556_28.jpg

964556_29.jpg

964556_30.jpg

964556_31.jpg

964556_32.jpg

964556_33.jpg

964556_34.jpg

964556_35.jpg

964556_36.jpg

964556_37.jpg

964556_38.jpg

964556_39.jpg

964556_40.jpg

964556_41.jpg

964556_42.jpg

964556_43.jpg

964556_44.jpg

964556_45.jpg

964556_46.jpg

964556_47.jpg

964556_48.jpg

964556_49.jpg

964556_50.jpg

964556_51.jpg

964556_52.jpg

964556_53.jpg

964556_54.jpg

964556_55.jpg

964556_56.jpg

964556_57.jpg

964556_58.jpg

964556_59.jpg

964556_60.jpg

964556_61.jpg

964556_62.jpg

964556_63.jpg

964556_64.jpg

964556_65.jpg

964556_66.jpg

964556_67.jpg

964556_68.jpg

964556_69.jpg

964556_70.jpg

964556_71.jpg

MGM Hôtels & Résidences - Hôtel Les Suites d'Alexane

Samoens

Gai Soleil (Honest Family Stay Review) 

📍 Location 

The hotel is ideally positioned on the edge of the centre of Samoens, around 1–1.5 hours from Geneva Airport and very close to plenty of restaurants and bars in the village, making evenings easy and relaxed. 

The ski bus stops right outside, with easy links to the main lifts:
• Grand Massif
• Vercland (Yellow Bus)
• Morillon (White Bus) 

This was very convenient, especially as we ended up skiing more in Morillon than Samoëns. 

🛏 Room 

The room was clean and spacious enough for our family of four. It worked well having a separate sleeping area for the kids, although this was positioned in the entrance corridor. 

Positives:
• Comfortable beds
• Plenty of storage for dry clothes
• Bath (great for the kids) 

Negatives:
• Nowhere to hang wet ski clothes (we improvised using doors and the shower screen)
• No kettle, tea/coffee facilities, fridge or basic cutlery, frustrating as we were self-catering
• Only two towels provided despite four of us staying
• Broken toilet seat
• Very tight toilet position at the end of the bath
• Bath and shower not ideal if you’re tall 

The biggest issue was noise. We were two floors above the dining area and the scraping of chairs and service noise carried badly. If staying here, I would strongly recommend requesting a room towards the back of the hotel. 

🎿 Ski & Boot Facilities 

There is a heated ski and boot room, which was very useful after a full day on the slopes. Boots were warm and ready each morning, which makes a big difference on a ski trip, especially in cold weather. 

🎮 Playroom & Kids’ Area 

The hotel also has a games/play room with table tennis, table football and board/children’s games, great for letting the kids unwind after skiing. 

🏨 Facilities 

Check-in was quick and easy (we arrived around 7 pm).
The hotel is family-run and can be very busy, which may explain why we had to piece together information about some facilities ourselves during the stay. 

Facilities include:
• Indoor pool & family jacuzzi
• Separate adults-only jacuzzi and steam room (very hot, be aware)
• Heated ski and boot room
• Games/play room with table tennis and football table
• Lovely bar/lounge area with fire, games and plenty of seating, a great spot to relax after skiing
• Restaurant on site, we only did breakfast which is buffet style and good choice of hot and cold options. 

👨‍👩‍👧‍👦 Who It Suits 

This is very much a family-friendly hotel, especially for ski trips. That said, it would also work well for couples or a long weekend break. 

⭐ Final Thoughts 

A well-located, friendly family hotel with great facilities, but room noise, lack of self-catering basics and some small room details were frustrating.
If we stayed again, we would:
• Request a room away from the front/dining area
• Need basic self-catering facilities (fridge, kettle, simple cutlery) 

Overall, a nice stay with some areas for improvement.

Overall, a good family hotel in a great location with strong facilities, but the room and noise levels were disappointing.

We had a fantastic few days break over Christmas staying in Hotel Gai Soleil. We had a triple room that was very comfortable, clean that had lovely wet room / shower room. We stayed half board and the food was excellent and the staff could not have been more accommodating and helpful. I would definitely recommend this lovely hotel in the heart of Samoëns and wouldn’t hesitate to stay again. If visiting to ski, the bus stop to the slopes is directly outside the hotel and it’s a 5 min drive to the cable car to Samoëns 1600. There are ski hire shops within a 3 min walk from the Hotel. The lovely, quaint village centre has a great variety of shops, restaurants and bars that are all within a few minutes walk.

Excellent hotel with great food,  friendly and helpful staff

Travelled with my 15 yr old son for 5 nights Snowboarding and Skiing. 

If you know Samoens you’ll appreciate this great location, really close into the village, and the bus collection to the Grand Massif directly outside. 

We had a couple of great dinners in the hotel and ate in town on the other occasions. The BedRoom was small but very comfortable for 2 people.

The bath water was great, although ceilings too low for a shower. )I didn’t mind a long soak in the bath after a day snowboarding)

Bonus of an outside pool, under cover. Yes is cold, but nice and you soon warm up. 

For skiers and snowboarders there is a locker room downstairs, under the hotel, this is quite small but we never felt squashed in there, just be patient is 2/3 persons are already in there, as not enough room for more than that. 

This met our requirements perfectly, was well priced and the service at front desk and restaurant was spot on throughout our trip.

4.3/5

MGM Hôtels & Résidences - Hôtel Les Suites d'Alexane

4.3/5

Samoens is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities