Parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

Special diet menus (on request)

Vending machine (drinks)

Kid meals

Wine/champagne

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Valet parking

Currency exchange

Luggage storage

Concierge service

Invoice provided

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Indoor pool

Swimming pool

Swimming Pool

Golf course (within 3 km)

Skiing

Ski storage

Terrace

Non-smoking rooms

Lift

Heating

Non-smoking throughout

Air conditioning

Designated smoking area

Key card access

Laundry

Dry cleaning

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Secured parking

Parking garage

Accessible parking

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Process in place to check health of guests

First aid kit available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Royal Canadian Lodge

Banff

Banff National Park

Canadian Rockies

Alberta

Canada

This is our favorite hotel and staff in Banff! We have been coming here over the years and can’t say enough about the entire crew. Everyone here worked  to make our stay great, as they always do!

Our concierge Neil arranged some amazing activities for us. He is extremely knowledgeable, friendly, and we are fairly certain there isn’t anyone he doesn’t know or can’t call in Banff!

The Chef and team…Fantastic. Bartenders…Great! 
Housekeeping…Excellent.

For the record, my wife and I both started out as servers young in life, so we know what good service is…and how hard it can be to please world travelers like us…and this is it! RCL nails it.

Our favorite hotel in Banff, period!

Thank you for your review! We’re happy to hear you enjoyed the spacious rooms, convenient sliding doors, and our central location. We appreciate your feedback and look forward to welcoming you back again at Royal Canadian Lodge.

Owner response

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Nice big rooms, sliding doors to the outside is a great feature for the summer months. Spacious lobby area. Close walk to the shops and restaurants. Would stay again.

Great stay

Hamilton, Ontario

Thank you for taking the time to share your feedback. We’re glad to hear you found the rooms clean and enjoyed our central location in Banff. We’d like to note that we are currently undergoing room renovations as part of ongoing improvements to enhance our guests’ experience.

We’re sorry for the inconvenience caused by the incorrect bus information and appreciate you bringing this to our attention. Your comments have been shared with our team to help ensure more accurate guidance in the future. Thank you for staying with us, and we hope to welcome you back once renovations are complete.

The rooms were clean, but the hotel is in need of some updates. With so many hotels in the area, renovations could help make it more appealing to guests. One of the hotel’s strong points is its excellent location in the heart of Banff. However, we experienced an issue with the service, as a front desk staff member provided us with incorrect information and a map regarding local bus routes to nearby attractions. As a result, we wasted nearly two hours before realizing that those destinations were not accessible by bus, which negatively affected our plans for the day.

The rooms were clean, but the hotel is in need of some updates. With so many hotels in the area, renovations could help

Thank you, Elsa for your kind review! We’re glad you enjoyed the cozy, romantic atmosphere and our amenities—especially the hot tub. We appreciate the recommendation and hope to welcome you back again soon.

The hotel has a cozy romantic vibe. We enjoyed all the amenities—maybe the hot tub most of all. Made for nice visit. Recommend

Cozy winter vibe

We sincerely regret the frustration and inconvenience you and your family experienced upon arrival. Our goal was to accommodate you safely and comfortably during our ongoing renovations, and we understand that being relocated without advance notice was upsetting.

While we did our best to explain the situation and offer alternative accommodations, we recognize this fell short of the experience you expected. We hope you might consider visiting us again in the future to see the improvements we’ve made and enjoy a stay that reflects the high standards we strive for.

I would strongly caution anyone considering a stay at Royal Canadian Lodge.

I arrived with a confirmed booking, only to be told that I was being sent to a different hotel – even though this hotel still had rooms available. No one had clearly informed me in advance, and no one asked for my genuine agreement. After a tiring trip, my family and I were simply too exhausted to argue or start searching for another place at that hour, so we were effectively forced to accept a decision that had already been made for us.

They Had Rooms but Still Sent Us Away

Royal Canadian Lodge is a full service hotel in Banff offering upscale accommodations, spacious rooms and suites, and warm mountain hospitality. Located minutes from downtown Banff and Banff National Park, the lodge features thoughtful amenities including a grotto style indoor pool, hot tub, and steam room, ideal for relaxation after a day of adventure. Guests can enjoy globally inspired cuisine made with local ingredients at Evergreen Restaurant & Lounge. Whether visiting Banff for skiing, hiking, or a Rocky Mountains getaway, Royal Canadian Lodge delivers a comfortable and memorable stay year round.

4.1/5

Royal Canadian Lodge

4.1/5

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