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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Spa & wellness
Swimming Pool
Sauna
Steam room
Hot tub
Free WiFi
Location
Ski lifts / slopes: 5 minute walk
Resort centre: 10 minute bus
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Things to know
Check-in:
Between 17:00 and 20:00
Check-out:
Between 08:00 and 10:00
Important information:
A security deposit of EUR 400 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please contact the property with the contact details provided in your confirmation if you plan to arrive after 19:00.
When travelling with pets, please note that an extra charge of EUR 65 per stay applies. Only one pet will be admitted per apartment. The vaccination record is required upon check-in.
The beds are already made on arrival except for sofa beds.
Towels and a kit of cleaning products are provided.
The end-of-stay cleaning is included except for the kitchen and the dishes, which guests are required to clean before departure or it can be requested at an extra cost.